
In September 2023, Direct Line Insurance Group (DLG) agreed to sell its brokered commercial lines insurance business (within scope) to IIUK.
In connection with this transaction, DLG is proposing to transfer approximately 390,000 existing commercial lines insurance policies from UKI to IIUK by means of an insurance business transfer scheme (Scheme) under Part VII of The Financial Services and Markets Act 2000 (FSMA), a process known as a Part VII Transfer.
For a small number of policies, where the policyholders are resident in Jersey, there will also be an equivalent insurance business transfer scheme in Jersey pursuant to the Insurance Business (Jersey) Law 1996.
This process is subject to approval by the High Court of England and Wales and, where relevant, the Royal Court of Jersey. If the proposed transfer is approved, DLG/IIUK expects the transfer to take place on 1 April 2026.
A Part VII Transfer is a court-approved legal process that allows insurance policies to be transferred from one insurer to another. It is designed to protect policyholders and ensure all rights and obligations continue without interruption.
For policies issued in or from Jersey, an equivalent transfer will be approved by the Royal Court of Jersey under Jersey law.
The transfer applies to:

Dates of the hearing/effective date may change. Updates will be posted here.

The PRA (one of our regulators) has approved the appointment of Stewart Mitchell (Lane Clark & Peacock LLP) as the Independent Expert on the Part VII Transfer.
He has reviewed the transfer and concluded that:
You can read a summary of his report below or download the full report.

All policyholders and other interested parties (such as claimants, reinsurers or brokers) have the right to:
A range of documents regarding the Part VII Transfer process are available:
If you have any questions or concerns, please get in touch.
Email: DLtransferqueries@intactinsurance.co.uk - Referencing ‘Part VII Transfer’;
Phone: +44 (0) 330 041 3799 (or +44 330 041 3799 if calling from overseas) from Monday to Friday during usual business hours (9:00am to 5:00pm)
Post: Intact Insurance UK Limited (REF: PART VII TRANSFER), The Capital Building, 39 Old Hall Street, Liverpool, L3 9PP
Important: This webpage is a guide only and not a definitive statement of your rights. Please read any information you have been sent by UKI/your broker (in addition to any material here) for full details.
All other policies remain unaffected.
If you have an existing policy with IIUK this is outside of the scope of the Part VII Transfer and your terms and conditions are unaffected and there is no change in the insurer of your policy.
If you have a policy that is transferring (in scope), if the Court approves the transfer, IIUK will become your insurer from 1 April 2026.